Built by estate agents, for estate agents

The email that could cost you a fine. Caught before it sends.

Every draft your team writes, checked in Outlook and Gmail against the rules that govern lettings and sales. It names the rule, explains the exposure and says what to weigh up — and never blocks the send.

Works inOutlook desktop & mobileGmail in ChromeGmail is supported in Chrome only
New message — SafeReplies active
To customer@example.com · Re: Your enquiry

SafeRepliesPre-send compliance
–×
Ready to scan — start typing
+65%rise in lettings disputes in 2025 — the largest increase of any sector
+58%more complaints in the four months after the Renters' Rights Act came in
£1.49mawarded to consumers across lettings and sales in a single year

The Property Ombudsman, 2024–2025 annual reviews

SafeReplies has flagged emails from our team that could easily have turned into deposit disputes or regulatory fines. We review them straight from the notification and rectify them quickly — none of which we'd have spotted until it was too late.
Aaron ShortAaron ShortCEO, Accommodation.co.uk
High-risk issues caught in testing9 in 10
Emails used to train AI0
Per user, per month, ex. VAT£10

SafeReplies is a preventative tool that can flag risks before you send.
Responsibility for what leaves your outbox stays with the sender and their organisation.

Try it on your own words

Type a sentence you'd send.

  • Runs live as you type
  • Nothing you type is stored
  • Names the rule, and why
Or try:
Ready to scan
How it works

Three things nothing else in your inbox does.

Colleague · Mon…deposit will be returned in full…
Your draftAs agreed, we'll process the return this week.

Reads the whole thread

A promise made three messages up is caught too.

Deposit protectionHigh
Pre-empts the scheme's adjudication.
Have you considered
Point to the check-out process.

Names the rule, and why

Senders learn as they go.

Risk alert · sent with risks
SenderJames Carter
Sent2 min ago

Manager knows in minutes

Nothing is blocked. Nothing slips through quietly.

For managers

Every risky send reaches you. Nothing slips through quietly.

  1. You're alerted

    The sentence, the rule, the sender — by email, within minutes.

  2. You resolve it

    Put it right before they reply. Record what you did in one click.

  3. You train where needed

    Repeat flags show as a pattern, so coaching goes where it's needed.

Role-based dashboards

Everyone sees exactly what they should.

Admins see everything — every branch and team org-wide, all flags, plus members, branches, policies and billing controls.

Illustrative data

Welcome back, David.

Every team's compliance, before they hit send.

This week ▾Export report
Emails scanned
3,412+2%
vs last week
Risks resolved
44+4%
of 47 flagged · vs last week
Sent with risks
3-3
went out unresolved
Compliance score
94/100+2
org average · vs last week
Risks flagged over time
Last 7 days
Risks flaggedSent with risks
517 Sept718 Sept6119 Sept820 Sept7121 Sept922 Sept5123 Sept
Risk mix this week
47 flags
  • Deposit / fees38%
  • Tone / harassment22%
  • Discrimination18%
  • GDPR / privacy14%
  • Other8%
Team consistency
View team →
  • Northfield96LOW
  • Southgate89LOW
  • Westbury84MED
  • Eastbrook71HIGH
Risk alerts
View all 4 →
  • JCJames CarterDeposit promise · sent with risks● HIGH
  • APAisha PatelDiscrimination risk · sent with risks● HIGH
Pricing

Built for SME budgets. Not bank budgets.

Team plan
Billed yearly · one-year contract
£10/ user / month
Users 1–50 £10
Users 51+ £8
Scans per user 1,500 / month
Start 14-day free trial
Trials convert to the monthly plan.
Switch to annual any time in Billing.
Everything included
  • Property pack — full compliance rule set
  • Full thread read for context
  • Always-current legislation updates
  • Role-based dashboards + team consistency
  • Instant manager alerts on risky sends
  • Risk alerts tracker & follow-up log
  • Scheduled & exportable reports
  • Email support
Top-ups: 500 scans £2 · 2,000 scans £5 · Over 100 users? Talk to us · Prices exclude VAT
FAQ

Questions, answered.

No. SafeReplies never stops an email leaving. If your draft looks fine you'll see nothing. If we spot a potential issue we flag it, explain why it's a risk, and set out what to consider before you send — then it's your call. You can edit the wording or send it as it stands. We never send, alter or approve email on your behalf.

Across more than 1,000 test emails per industry pack, SafeReplies caught around 9 in 10 high-risk issues. It will not catch everything — no pre-send check can, and wording risk depends on context we may not see. Treat it as a preventative second pair of eyes that removes most of the obvious exposure, not a guarantee that an email is safe or compliant.

The scan runs in memory — we don't archive your inbox or use your emails to train models. Everything is processed and stored in the UK, and the AI providers behind the check (OpenAI and Anthropic) are contractually barred from retaining or training on your content. For emails flagged as high risk, the content is held for 14 days so a manager can review it on the dashboard, then deleted. For everything else we keep only the metadata: the type of risk flagged and which user, to power your reports.

Outlook on desktop and mobile, and Gmail in Chrome. Gmail is supported in Chrome only — not other browsers, and not the Gmail mobile app.

Yes. Start with a 14-day free trial — we take your card up front but won't charge you until the trial ends. Cancel any time before then and you won't be charged.

Start protecting your team today.

14 days free for your whole team. Cancel anytime.

Start free trial →